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Groupthink

Agreeing as a group to keep the peace, at the cost of good judgment

SocialDecision-making

What is it?

Groupthink is the tendency of a close-knit group to reach agreement too quickly because keeping harmony starts to matter more than testing the decision. The term was popularised by the psychologist Irving Janis, who studied policy fiascoes such as the Bay of Pigs invasion. Members hold back doubts, read silence as consent, assume the group cannot really fail, and sometimes shield the leader from unwelcome news. The result is a decision that looks unanimous but was never properly challenged: alternatives go unexamined, risks are brushed aside and no fallback plan is prepared. It bites hardest in steering committees, founding teams, boards and families making a shared choice. It tends to get worse when the group is cohesive and isolated, when a respected leader states a preference early, when time is short and when dissent feels disloyal.

Example

Approving a launch in a meeting where nobody voices the doubts they later share in the corridor. Agreeing to a family holiday plan everyone privately dislikes because no one wants to spoil the mood. Signing off on a merger because the board chair seemed certain and questions felt out of place.

References

Janis, I. L. (1982). Groupthink: Psychological Studies of Policy Decisions and Fiascoes (2nd ed.). Houghton Mifflin.

Esser, J. K. (1998). Alive and Well after 25 Years: A Review of Groupthink Research. Organizational Behavior and Human Decision Processes, 73(2-3), 116-141.

How to Prevent It

Doxa uses AI and can make mistakes. How it's built

Question

Has anyone in this group actually argued against the plan?

Question

Am I staying quiet about a doubt to avoid spoiling the mood?

Question

Did the leader's early opinion set the direction of the discussion?

Question

Are we reading silence as agreement?

Question

What would an outsider with no stake in the group say about this?

Technique

Assign someone the explicit role of critic for each meeting.

Technique

Have the leader speak last, after everyone else has given a view.

Technique

Collect written, anonymous opinions before the open discussion.

Technique

Hold a second-chance meeting where doubts can be raised before committing.

Technique

Split into subgroups that work on the question separately, then compare.